Support Executive Full Time

Job Description
Leap of Faith Technologies actively looking for fresher candidates with good command of English
Profile (Support Executive)
Qualification (Min Graduation)
#location (Mohali)

Customer Service Representative Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

  >> work from the office and work from home both are available
  >> Day and night shifts both are available