Product Support Engineer Full Time

Skills Required:

• Experience with operating systems such as Linux, Unix, and Free BSD.
• Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Traceroute, MTR etc)
• Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc
• Working knowledge of Apache and IIS Web Server administration
• Working Knowledge of networking and security products and enterprise Network Infrastructure.

Familiarity with:

• Network Protocol Analyzers (tcpdump, Wireshark)
• Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
• Authentication systems such as LDAP, MS AD etc
• VPN technologies such as IPSec and VPN clients
• Scripting knowledge (SHELL, Python, Perl) would be appreciated

Qualification Required:

Bachelor of Science in Computer Science & Engineering or an equivalent advanced industry certifications