Telecommunications

Customer care executives Full Time

Full Job Description
!Microtek is HIRING – Call Centre /Customer care executives ) at CHANDIGARH IT Park !

LOCATION- Chandigarh (Work from the office).

Requirements:

  • Rotational night shifts work schedule in BPO work culture.
  • BPO/Call Centre executive will maintain pleasant customer service experience.
  • BPO/Call Centre executive will attend necessary Inbound and Outbound calls.
  • BPO/Customer care executive must have exceptional English communication skills (Written and Verbal).
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
    ### Freshers are also welcomed!!

    Language wise vacancies!

    1) Hindi & English
    2) Tamil
    3) Telugu
    4) Malayalam
    5) Kannada
    6) Bengali

Job Overview