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Full Job Description
!Microtek is HIRING – Call Centre /Customer care executives ) at CHANDIGARH IT Park !
LOCATION- Chandigarh (Work from the office).
Requirements:
- Rotational night shifts work schedule in BPO work culture.
- BPO/Call Centre executive will maintain pleasant customer service experience.
- BPO/Call Centre executive will attend necessary Inbound and Outbound calls.
- BPO/Customer care executive must have exceptional English communication skills (Written and Verbal).
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
### Freshers are also welcomed!!Language wise vacancies!
1) Hindi & English
2) Tamil
3) Telugu
4) Malayalam
5) Kannada
6) Bengali