Job Description
Company Name :- Frankfinn Aviation Services
Position :- Front Office Associate
Experience :- Min.2 Yrs Exp
Responsibility
1). Welcome guests in a warm and friendly manner.
2). Ascertains their needs.
3).Check their queries if they want to meet someone in Organization
4). Ask them if they need tea or coffee.
5). Escort the client to concern department & to concern person.
6). Monitor lobby activity to determine if client is waiting for a long time.
7). Respond to guest queries and requests in a timely, friendly, and efficient manner.
8) Perform opening and closing duties, as needed.
9) Take feedback from the clients if their queries are resolved or not.
10) Maintain a feedback excel sheet on daily basis.
11)Share the full day lobby movements report with duty manager before the shift ends.
12) Help fellow team members and other department s wherever necessary to maintain positive working relationships.
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