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Overall Position Summary:
- Deliver projects using full project lifecycle, from initial discovery, through design, and development, to deployment.
- Owns Estimation, development, and Delivery of Solutions for our Enterprise Solution clients
- Owns at least SOW delivery for 2 Clients at any given time
- Need to lead a team of 3 engineers and should be able to balance their hours on all assigned projects.
- Attend all N+1 meeting and participate in PBI scoring, and Sprint planning
- Owns timely deployment of multiple Solutions with our Quality Standard parameters
- Ensures Post Go Live Support is as per SLA
- Has clear understanding of our product suite capabilities and its consumption in customized solutions
- Contributes towards setting of Departmental goals/Strategies and ensuring their adherence by guiding
- and directing team members
- Closely collaborates with Director in aligning department with organizational goals
- Manage multiple clients in parallel, often adjusting schedules and deliveries as per client priorities
- Ensure timely and accurate communication to Customer on Project Status
- Is able to identify and bridge gaps between customer expectations and product offerings
Key Metrics for Success:
- Project Life Cycle – Managing Projects from conceptualization to delivery. Ensure projects capture essence of Customer expectations and translating same into actionable elements. Identifying and bridging gaps between Product offerings and expectations, managing stakeholder expectations in a realistic manner via requirement fleshing sessions, Project Demos and Status review meetings Ensure the 3 project baselines of Scope, Schedule and Cost remain as close as possible to plan.
- Quality – Ensure projects meet Quality standards without apparent oversights, minimal defects and Integration issues by laying emphasis on processes and procedures. Ensure throughout the SOW development phase achieve a score of min of 8 from customer on both parameters “On Time” and “On Quality”
- Delivery – Deliver Solution deployment within 90 FSD Approval.
- Customer Support – Post deployment of solution ensure all tickets (excluding new feature) are resolved as per SLA
- Mentoring – Build an environment that fosters trust, innovation and productivity within the team. Ensure team remains motivated and engaged all the time despite frequent switching between project priorities
- Solution Adaptation: Work with client to ensure the solution is made as per customer expectation and post deployment customer is using at least 70% of license purchased.
- Customer Education: Work with client and share best practices in using the solution
- Business Analyst: Work closely with customer during SOW implementation and bridge the gap between product offering and customer requirements.
Responsibilities for Q4:
- Ensure timely availability of module specific information to team members, managing internal and external communications
- Managingprojectscheduleandescalationofvarianceandreasonsatappropriatelevels
- Ensure scope for each release is identified without any ambiguity and is implemented in correct essence
- Implement project configurations, hold technical discussions with team members on varied aspects since this project is extremely complex from technical as well as functional perspective
- Attend all N+1 meeting and participate in PBI scoring, and Sprint planning
Key Duties & Responsibilities:
- Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Subject matter expert on both domain and company’s products.
- Works on issues that impact design/selling success or address future concepts, products or technologies. Often serves as consultant to management and external spokesperson for the organization. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Perform risk management to minimize project risks
- Manages communication with geographically distributed teams
- Leads and motivates other members of the project team to contribute to overall team success and
- develops strong working relationships with key stakeholders of project.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed project briefs and clarify specific requirements of each project
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Encourages and mentors team towards following best practices, building of wholesome environment in team
- Ensure solution developed for customer is as per expectation and has maximum adoption
- Deliver training to customers as per need so that maximum adoption of solution can be achieved.
- Learn new technologies and conduct Knowledge Sharing Sessions
- Works on improving and defining policies, procedures and processes
- Be able to conceptualize, estimate and implement varied solutions
- Build strong liaison with customers/project sponsors/project owners
- Be able to understand project/s dynamics and be manage resources allocation
Required Qualification & Skills:
- BE/B.Tech/MCA/ME/MTech from premier institute and with around 8-12 years of industrial exposure
- Deep understanding of overall systems development life cycle including various methodologies (agile, waterfall, iterative)
- Experience in implementing and modifying applications and leading projects.
- Demonstrated project leadership skills such as providing feedback, team building, delegation, resource management, and planning and scheduling project work.
- Proven working experience in project management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Project Management Professional (PMP) is a plus
- You bring analytical and conceptual skills, planning and organizational skills as well as a cooperative and goal-oriented way of conducting work.
- Creativity in problem solving, solution- oriented work and high self-motivation are completing your profile.
- Working in a motivated team, flexibility and mobility are the basis of your successful work.
- Exposure to TFS and MS Build or equivalent systems
- Experience with open source technologies and object-oriented design
Reporting Structure:
- This position will report to the Director/Senior Manager
- Could report to additional levels based on project composition